Join Our Team at The Harrison Group, Inc.
At The Harrison Group, Inc., we are a family-owned and operated third-party administrator (TPA) specializing in pre-tax benefit plans, including FSAs, HSAs, HRAs, and commuter benefits. For over 35 years, we’ve provided best-in-class service, expert guidance, and personalized support to employers and participants nationwide.
We take pride in fostering a collaborative, service-driven culture where every team member plays a critical role in our success. Whether you’re an industry expert or new to the field, you’ll find a supportive environment that values innovation, professional growth, and work-life balance. If you’re passionate about exceptional customer service, problem-solving, and making a real impact, The Harrison Group is the place for you.
Explore our open positions below and apply today to join our growing team!
🔹Bilingual Customer Service Representative (HYBRID or REMOTE)
The Bilingual Customer Services Representative is responsible for performing customer service and general administrative functions for the Account Management Team of The Harrison Group, Inc. In this role, the Customer Service Representative will be responsible for responding to client and participant inquiries via phone and email. He or she will be responsible for responding to client and participant questions and/or concerns, answering telephones, taking messages, checking voice mail, and other administrative support responsibilities.
🔹Customer Service Representative (HYBRID)
The Customer Services Representative is responsible for performing customer service and general administrative functions for the Account Management Team of The Harrison Group, Inc. In this role, the Customer Service Representative will be responsible for responding to client and participant inquiries via phone and email. He or she will be responsible for responding to client and participant questions and/or concerns, answering telephones, taking messages, checking voice mail, and other administrative support responsibilities.
This position also supports the internal department operations through additional administrative functions including file management, assisting in claims processing procedures, mailing and scanning documents, and general office work.
🔹Account Manager (HYBRID)
The Account Manager serves as the primary liaison between The Harrison Group and assigned administration clients for whom we administer their pre-tax benefit plans including Flexible Spending Accounts, Health Reimbursement Arrangements, and Health Savings Accounts.
In this role, the Account Manager will be relied upon for insight and broad knowledge of all aspects of pre-tax employee benefit offerings while providing exceptional customer service. He or she will need to effectively establish, maintain, and manage client relationships at the employer and participant levels. He or she must have excellent communication skills, and be client-focused, with an understanding of benefits being a plus.
This position is responsible to process, coordinate and assure compliance and adherence to each client’s plan specifications. In addition, the Account Manager may be responsible for the oversight of the implementation process for new and renewing groups, as well as the oversight and development of documentation for all new and existing clients.
We expect that the candidate may not have experience in everything required but we will provide a considerable amount of training during the onboarding of this position.
How to Apply
Interested in joining The Harrison Group, Inc.? Click on the job listings above to apply through ZipRecruiter, or email your resume and cover letter to our HR contact, Amanda Carter via the link below.